Features

One queue for every conversation

Comments and direct messages from all your connected accounts arrive in the same place, in the order they came in, with the post they belong to attached.

Context comes with the message

Each item shows which account it landed on, which post it responds to, and everything said before it. Replying does not open a new tab or a different app — the answer goes back through the same platform API the message arrived on.

Saved replies for the questions you get daily

Price, stock, shipping, opening hours. Save the answer once, insert it in a keystroke, and edit before sending when a particular customer needs something different. Saved replies are shared across the workspace, so a new operator answers the way everyone else does on their first day.

Shared between everyone you invite

Operators work the same queue. Members are invited per workspace with a role, and the plan sets how many can work at once — ten on Premium, thirty on Agency — so a team can split the inbox by account or by shift without paying per seat.

Frequently asked questions

Which platforms can I reply from?
Every platform whose API allows a reply from a business account. Where a network restricts direct messages or comment replies, eksis shows what is permitted for that account instead of failing at send time.
Does the inbox keep history after I disconnect an account?
Conversations already fetched stay readable in the workspace. New messages stop arriving the moment the connection is removed, and deleting the workspace removes the history with it.

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